How Icu Medical handles professional inquiry data and website technical logs.
Inquiry forms may collect name, work email, phone, organization, country, inquiry type, and project context. Server logs may include IP address, user agent, and timestamps.
We use this information to respond to clinical, service, and regulatory requests; improve site reliability; and meet legal obligations. We do not use website forms to collect PHI for treatment.
Do not submit patient identifiers in public forms. If a Business Associate Agreement or Data Processing Agreement is required for a project, request it through the regulatory desk.
Inquiry records are retained only as long as needed for follow-up and compliance, then deleted or anonymized according to internal schedules.
We may share data with service providers under confidentiality controls, or when required by law. We do not sell personal information.
Depending on your region, you may request access, correction, deletion, or restriction. Contact [email protected].
We apply administrative and technical safeguards appropriate to professional B2B inquiry data. No transmission method is perfectly secure.